Fox-Racing-Customer-Success

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  • How do I return an order?

      RETURNS If you are not 100% satisfied, you can return your order for a full refund within 28 days from the date you have received the order. Items must be unused and unwashed and in the original ...

  • How long does it take to process my return?

    Q: How long will it take to process my return?A: Once your package is received by our warehouse, it may take up to 7-10 business days to receive your credit, depending on the volume of returns bein...

  • Contact Fox

    CONTACT FOX US CUSTOMERS SERVICE HOURS Mon: 7 AM - 5 PM PST Tue: 7 AM - 5 PM PST Wed: 7 AM - 5 PM PST Thu: 7 AM - 5 PM PST Fri: 7 AM - 4 PM PST Sat: Closed Sun: Closed HOLIDAY HOURS President’s ...

  • Do Fox products come with a warranty?

    WARRANTY For a warranty evaluation, please contact Fox Customer Service at customerservice@foxracing.com or call 1-888-369-7223. Fox products are warranted to be free from defects in workmanship an...

  • Why does Fox have a 1% tax buffer on their orders?

    The tax quoted to the customer on the site is an estimate. We re-determine taxes at time of shipping, so taxes can be higher than originally quoted. Therefore we authorize for 1% higher than the to...

  • US Shipping Info

    SHIPPING INFO CONTIGUOUS UNITED STATES - SHIPPING RATES Delivery Type Shipping Cost Description Ground $8.99 · Delivery in 1-6 business days. Note: FedEx Home Delivery shipping servi...

  • How can I locate a dealer near me?

    Please use the following link to find a store near you.https://www.foxracing.com//stores?showMap=true&horizontalView=true&isForm=true

  • Can I exchange my order?

    We unfortunately do not process any direct exchanges at this time; there is no exception to this process. If you would like to exchange any items, please return the item as stated in our Returns Se...

  • Can I purchase a Fox Face Mask?

    Yes you can! Fox Face Masks are now available for purchase. Please see the links below  https://www.foxracing.com/mens/accessories/masks/https://www.foxracing.com/youth/accessories/masks/Face Masks...

  • How can I get a Fox sticker?

    We would love to hook you up with a sticker! Please send a self-addressed, pre-stamped envelope to the below address and we will send you a free sticker. (United States) Fox Head, Inc.Attn: Sticker...